Employee retention is crucial for organisational efficiency, but South Africa's government departments face challenges as skilled employees often seek more lucrative private sector opportunities. This study explores the relationship between human resources management practices, job satisfaction (JS) and employee retention, within the context of South African immigration services. It further investigates whether JS statistically mediates the human resources management practices and employee retention relationship and examines demographic influences the research variables. This quantitative study targeted a probability sample of 212 government officials, collecting primary data utilising three validated scales. The study’s findings reveal significant correlations between human resource management practices and employee retention, with JS acting as a mediator. Dissatisfaction is evident in pay, promotion and operating procedures. While most demographic variables yield no significant differences, job levels emerged as an exception. The study provides insights and recommendations for enhancing employee retention in South African government departments, offering guidance for implementing measures across the public service.
Go boloka badiri ke karolo nngwe e e botlhokwa ya tsamaiso bonolo ya setlamo efela
mafapha a puso ya Aforika Borwa a lebagane le dikgwetlho ka badiri ba ba nang le bokgoni,
bao ba tsamayang go kwa ya ditshonong tse di kgatlhisang tsa kwa maphateng a poraefete.
Patlisiso e e batlisisa kamano magareng ga ditiragatso tsa Botsamaisi jwa Badiri, go
kgotsofalela tiro (JS) le go boloka badiri, ka fa molebong wa ditirelo tsa bofaladi tsa Aforika
Borwa. E batlisisa gape le gore a fa JS, ka mokgwa wa tiriso ya thutadipalo, e tsereganya
kamano magareng ga ditiragatso tsa botsamaisi jwa badiri le go boloka badiri, mme e
tlhatlhobe mokgwa oo palobatho e tlhotlheletsang dipharologanyo tsa patlisiso. Patlisiso e ya
khwaletheithifi e ne e labile sampole ya badiredi ba puso ba le 212, mme gape e kokoanya
tshedimosetso ka go dirisa dikale tse di tlhomamisitsweng di le tharo.
Diphitlhelelo tsa patlisiso di senola dikamano tse di botlhokwa magareng ga ditiragatso tsa
botsamaisi jwa badiri le go boloka badiri, mme gape le gore JS e dira jaaka motsereganyi.
Bosupi jwa go se kgotsofale bo bonagala mo go duelweng, go tlhatlhosiwa mo tirong le mo
mekgweng ya go dira. Le fa bontsi jwa dipharologanyo tsa palobatho di sa tlhagise
pharologanyo e e kalo, maemo a tiro a tsweletse a tlhaolegile. Patlisiso e neelana ka temogo
le dikatlanegiso tsa go tokafatsa go boloka badiri mo mafapheng a puso ya Aforika Borwa,
mme gape di neelana ka kaelo ya go tsenyatirisong dikgato mo tirelong tsa setšhaba ka
bophara
Go swara bašomi go bohlokwa go bokgoni bja mokgatlo, eupša dikgoro tša mmušo wa Afrika
Borwa di lebane le ditlhohlo ka ge bašomi ba bokgoni gantši ba nyaka dibaka tše dikaone
lekaleng la praebete. Nyakišišo ye e nyakišiša kamano gare ga mekgwa ya taolo ya methopo
ya batho, go kgotsofala mošomong (JS) le go swara bašomi, ka maemo a ditirelo tša bofaladi
ka Afrika Borwa. E nyakišiša gape ge e le gore JS ka dipalopalo e rarolla mekgwa ya taolo
ya methopo ya batho le kamano ya go swara bašomi le go lekola khuetšo ya temokrafi ya
phetogo ya nyakišišo. Nyakišišo ya bontši yeo e lebantšego dišupo tša kgonagalo tša bašomi
ba mmušo ba 212, ya kgoboketša data ye kgolo go šomiša dikala tše di kgonthišitšwego tše
tharo
Dikutollo tša nyakišišo di tšweletša kamano ye kgolo gare ga mekgwa ya taolo ya methopo
ya batho le go swara bašomi, le JS e šoma bjalo ka morarolli. Go se kgotsofale go
bontšhitšwe tabeng ya mogolo, tlhahlošo le ditshepedišo tša go šoma. Mola diphetogo tše
dintši tša temokrafi di sa tšweletše diphapano tše bohlokwa, magato a mošomo a tšwelela
bjalo ka ao a sa akaretšwego. Nyakišišo e fa dipono le maele a go kaonafatša go swara
bašomi mo dikgorong tša mmušo wa Afrika Borwa, ba aba tlhahlo ya go phethagatša
ditekanyetšo go phatlalala le tirelo ya setšhaba.
