Relationship between employee engagement and employee performance at a NorthWest based manufacturing company

Abstract

This study examines the intricate relationship between employee engagement and performance within a manufacturing company in the Northwest region. In recent years, employee engagement has emerged as a crucial determinant of organisational success, significantly impacting job satisfaction, commitment to the company, and overall performance. To investigate this dynamic, a quantitative research methodology was employed, utilising validated survey instruments such as the Gallup Q12® Workplace Audit to measure employee engagement and the Individual Work Performance Questionnaire (IWPQ) to evaluate performance levels. The research findings reveal a notable positive correlation between employee engagement and overall work performance. Employees who are actively engaged in their work exhibited enhanced task performance, completing their specific duties with greater efficiency and effectiveness, and improved contextual performance, encompassing their contributions to workplace culture and collaborative efforts. These results align with existing literature, which suggests that engaged employees tend to display higher levels of enthusiasm and commitment to their roles. Conversely, the study found no significant connection between employee engagement and counterproductive work behaviour, indicating that the factors influencing negative workplace behaviours may differ and require further exploration. The insights from this study highlight the critical need for organizations to foster employee engagement to enhance productivity and achieve favourable organizational outcomes. To this end, the research advocates implementing targeted engagement strategies, such as recognition and reward programs, leadership development opportunities, and supportive workplace initiatives, to drive performance improvements. Overall, these findings contribute valuable knowledge to the field of Industrial and Organizational Psychology (IOP) and offer practical recommendations to enhance employee engagement, particularly in the manufacturing sector.