Success factors for the development of natural resource-based resorts : a comparative analysis of Mphephu, Sagole and Tshipise thermal springs, Limpopo, South Africa

Abstract

South Africa is endowed with hot springs, some operating as resorts. Some hot springs are either totally undeveloped or were developed in the past but now collapsed now in disuse. The main objective of this study was to identity competitive factors that contributed to the success or failure of the resorts as tourism destination. A multifaceted approach was used to gather data from three thermal springs located in Vhembe District Municipality in Limpopo, namely, Tshipise, Mphephu and Sagole, through personal observation, field trips, informal discussion, interviews with specific individuals, group interviews, published and unpublished literature. The data generated was analysed using Likert type scale as well as scoring the presence and absence of competitive elements to compare the success factors of the three resorts. Tourism Destination Competitiveness was used as a proxy indicator of successful development of the resorts. The results indicate that Tshipise was very successful, Mphephu less so and Sagole was declining. Elements that require improvement identified and recommendations were made to rejuvenate Sagole.