The Qualitative evaluation of sustainable digital transformation strategies in South African higher education institutions

Abstract

The relevance of this thesis is in addressing a current information systems key issue. The research problem and key issue is how the sustainability of digital transformation strategies in higher education environments could be evaluated and achieved. The rapid advancement of digital technologies has revolutionised various sectors, including higher education. As part of this revolution, South African higher education institutions are increasingly embracing digital transformation strategies to enhance their operations and improve learning outcomes. However, evaluating the effectiveness of these strategies and ensuring their sustainability remains a challenge. To this point, the present study sought to address the problem by conceptualising a framework for evaluating and achieving sustainable digital transformation strategies, contextualised to the distinct functions and characteristics of South African TVET colleges.

In addressing the problem, the present study was underpinned by the Sustainable Information Systems theory, Triple Bottom Line theory, Resource-Based View theory, and Institutional Theory. Using a case study research strategy and inductive thematic analysis, supported by ATLAS.ti 25 Windows software. The study findings show that sustainable digital transformation strategies operate as dynamic, systematic processes in South African TVET colleges. The success of pedagogical shifts is not determined solely by technology integration, but is dynamically enabled or limited by five interconnected factors: strategic vision and leadership, institutional capacity, change management, digital teaching and learning, and financial and equity considerations. Aligning with global agendas such as the Sustainable Development Goals, the present study highlights the potential for economic growth and opportunities arising from investing in digital transformation. The thesis contribution is a framework that provides policymakers and practitioners with a foundation for evaluating and achieving sustainable digital transformation strategies in higher education, notably in South African TVET colleges.