Competitive intelligence (CI) as a strategic management tool is essential for organisations in developing countries. This article provides an overview of the current state of CI in Brazil. A questionnaire survey methodology ...

The new South Africa came into existence in 1994. The incoming government faced a massive task of fiscal, political, social and economic transformation, all of which would require an effective public service capability. ...

The major challenge is that despite intense endeavours directed at improving public service delivery, lack of, or mediocre delivery continues to plague South African communities. Within the growing literature on public ...

Commercial reality demands long and lasting relationships that are beneficial to both advertising agencies and their clients. This article presents a conceptual model to illustrate the salient choice criteria employed by ...