Sensitiewe relasievorming as bestuursdimensie: die evaluering van 'n ontwikkelingsprogram.

Abstract

Intern-personal effectiveness in management is conceptualised as sensitive relationship forming with respect, realness, empathy and concreteness are core behavioural dimensions. As concurrent characteristics to these skills, psycho-logical optimal functioning is described with its specific intra-personal, interpersonal and work-related characteristics. A developmental programme for the stimulation of sensitive relationship forming is constructed and applied to three groups of middle managers. The psychological evaluation s hows a significant increase in all four core behavioural dimensions as well as psychological optimal functioning in terms of reality contract, emotional maturity and internal locus of control.