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culture; customer service; market trends, social dynamics; qualitative research (1)
Customer care (1)
Customer Contact Questionnaire (CCSQ 7.2) (1)
Customer service agents (1)
Customer Service Centre (1)
Customer service centre (1)
Customer services (1)
Customer services -- Computer simulation -- Evaluation (1)
Customer services -- Psychological aspects (1)
Customised survey questionnaire (1)
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