https://ir.unisa.ac.za/handle/10500/21636 Mon, 03 Aug 2026 23:25:50 GMT 2026-08-03T23:25:50Z https://ir.unisa.ac.za/handle/10500/32804 Challenges in transitioning to green ICT in a South African telecommunication company Naidoo, Sivapragasen Green Information and Communication Technology (Green ICT) adoption has become a global priority due to the rising environmental impact of ICT operations. Literature indicates that although awareness of green ICT principles is steadily increasing globally, their actual implementation within organisations remains limited, with the gap especially visible in developing economies. This study focused on a leading telecommunications organisation in South Africa which faces challenges in aligning sustainability within ICT operations. The primary objective of the study was to identify the challenges facing a South African telecommunications organisation in transitioning to green ICT. The underpinning theory of the study included the Green IT Adoption Model (GITAM) which guided the study, and the Technology, Organisation and Environment (TOE) framework categorised findings across technological, organisational and environmental dimensions. A quantitative design was applied, using a self-administered questionnaire distributed to technology employees via simple random sampling, with data analysed using descriptive statistics and one-sample t-tests. The main finding indicated a clear gap between awareness and practical implementation. The main conclusions highlighted that organisational readiness, strategic alignment and environmental pressures significantly influence adoption, while financial constraints, limited training and poor communication, hinder progress. The management implications of the study included the need for stronger leadership support, improved training frameworks, enhanced communication strategies and better resource allocation to accelerate adoption. The main recommendations were the necessity for targeted investment, comprehensive awareness initiatives and collaborative engagement with stakeholders. The study contributes academically by addressing gaps in Green ICT literature and practically by providing actionable insights for the organisation under study and the wider telecommunications sector. Given its strategic role in reducing carbon emissions, improving energy efficiency and promoting sustainable practices, further studies regarding Green ICT adoption are suggested for the South African telecommunications sector Fri, 03 Oct 2025 00:00:00 GMT https://ir.unisa.ac.za/handle/10500/32804 2025-10-03T00:00:00Z https://ir.unisa.ac.za/handle/10500/32802 Utilisation of the internet of things in the management of information services at Polokwane municipality libraries in the Limpopo province of South Africa Mothapo, Lebitsi The Internet of Things (IoT) is an emerging technology that enables a variety of smart devices to exchange information through machine-to-machine communication, computerisation connectivity and human interaction in libraries. In the context of libraries and information services, the IoT offers various functionalities, such as locating and protecting information resources through bases of devices such as Radio Frequency Identification Device and Library Automated Management Systems. This study investigated the utilisation of the IoT for managing information services at the libraries of the Polokwane Municipality in the Limpopo Province of South Africa. A mixed methods research approach was employed, using convergent design and parallel sampling techniques. Data was collected by questionnaires, interviews, observations and document analysis. The study population consisted of library workers and information technology (IT) practitioners at the Polokwane Municipality Libraries. The research findings revealed that the Polokwane Municipality Libraries currently rely on a manual system for managing information services and resources, which results in slow check-in and check-out routines, human error, duplicate user records and theft. The study recommends the adoption and implementation of IoT to improve efficiency, accuracy and security of library operations at the Polokwane Municipality. The IoT has the potential to enhance resource availability through cloud-based storage; provide users with online database access; speed up the circulation processes; reduce human error; and strengthen encrypted security control. A framework is proposed for integrating the IoT into the management of library and information at the Polokwane Municipality Libraries in the Limpopo Province. Tue, 16 Sep 2025 00:00:00 GMT https://ir.unisa.ac.za/handle/10500/32802 2025-09-16T00:00:00Z https://ir.unisa.ac.za/handle/10500/32799 Implementation of Employability Programme as a mechanism for job creation in the Department of Employment and Labour. Mafuleka, Sabelo Velenkosini The aim of the research was to examine, evaluate, and offer recommendations about the implementation of the Employability Programme as a means for job creation within the Department of Employment and Labour (DEL). The study intended to clarify the rationale for implementing the Employability Programme, assess its contribution to job creation initiatives, investigate employee opinions, and provide recommendations for the programme's implementation within DEL. A method based on qualitative research was employed in an interview of DEL employees at the KwaZulu-Natal (KZN) Provincial Office. The survey engaged 24 participants as a sample (n), consisting of 10 from Public Employment Services (PES), three from Labour Activation Programme (LAP), and 11 from the Unemployment Insurance Fund (UIF) inside the DEL – KZN Provincial Office. The research revealed that DEL employees are completely aware of the reasons for implementing the Employability Programme inside DEL. Research results indicated that the Employability Programme was instituted to address the substantial and escalating unemployment rates in the country, exacerbated by inequality and a constrained economy. The study demonstrated that the Employability Programme serves as a mechanism designed to equip job seekers not only for re-employment, but also to foster entrepreneurial ventures that encourage them to become employers instead of employees. The conclusion was reached that the execution of the Employability Programme aligns with DEL’s vision and mission to promote employment, enforce labour legislation, and promote a labour market conducive to investment, economic growth, job creation, and decent work. DEL personnel assert that the decentralisation of LAP will augment the engagement and participation of both internal and external stakeholders, especially community-level beneficiaries. The report recommended that DEL-UIF form a steering committee and involve employers during the programme's inception and planning phases to ensure that the implementation of the Employability Programme corresponds with the skills desired by businesses Wed, 28 Jan 2026 00:00:00 GMT https://ir.unisa.ac.za/handle/10500/32799 2026-01-28T00:00:00Z https://ir.unisa.ac.za/handle/10500/32668 Administrative officials` perceptions and understanding of the performance management system in municipal courts: the case of the city of Tshwane Nthite, Paulina Motlalepula The study examines the perception and understanding of administrative officials towards the ‘performance management system’ implemented in their respective department, the Group Legal and Secretariat Services. It is where the Division, Municipal Courts are established, in the City of Tshwane. The effectiveness of a ‘performance management system’ depends on how it is perceived and experienced by its users. Administrative officers, as key operational agents, represent an important yet under-explored group in ‘performance management system’ research. The study investigates how administrative officers perceive various dimensions of their organisation’s performance management system’, specifically in relation to clarity, understanding, fairness, developmental focus and outcome linkage, and how these perceptions influence job satisfaction and system acceptance. A mixed research method was the preferred method adopted and insights were gathered through semi-structured interviews with a purposive sample, exploring work experiences and contextual nuances. The study highlights that when administrative officers perceive ‘performance management system’ as equitable, developmentally focused and well communicated, it enhances their engagement and positive attitudes towards the system. Findings suggest that, while many officers understood the meaning of ‘performance management system’, concerns persist about the lack of communication and development from senior management. The administrative officers perceive ‘performance management system’ as less of a developmental tool and more as a formality unless critical elements such as employee participation, capability of senior managers, fair appraisal and visible reward systems are embedded. Strengthening these areas is important in shifting perceptions and understanding towards viewing ‘performance management system’ as a credible means of performance enhancement. The study concludes with recommendations for making ‘performance management system’ more inclusive, transparent and development focused to enhance both individual and organisational performance. If the system is implemented effectively, these changes can transform ‘performance management system’ into a trusted tool for performance improvement rather than an unreliable formality. This will improve the performance of the workforce and the organisation at large. City of Tshwane is a local government space, meaning that service delivery to the local communities will improve. Text and abstract in English Mon, 01 Sep 2025 00:00:00 GMT https://ir.unisa.ac.za/handle/10500/32668 2025-09-01T00:00:00Z