https://ir.unisa.ac.za/handle/10500/21637 2026-05-05T15:11:45Z 2026-05-05T15:11:45Z Abrahams, Luke https://ir.unisa.ac.za/handle/10500/32281 2026-03-26T13:15:46Z 2024-10-01T00:00:00Z

Implementation of electronic signatures to increase productivity and mitigate risk within the conveyancing process in South Africa Abrahams, Luke This study’s aims are to investigate how electronic signatures can mitigate risks and increase productivity within South Africa’s conveyancing process. The transfer of land ownership in South Africa is often complex, inefficient and time-consuming, compounded by manual signature authentication, limited digitisation and concerns around fraud and security. The study explores whether electronic signature technology can enhance efficiency and protect against signature-related fraud, such as unauthorised document alterations or identity theft. Using a qualitative research method, data were collected through twelve online semi-structured interviews focusing on three major conveyancing organisations in South Africa and document analysis of six documents to triangulate the findings. The three organisations are recognised for their legal authority in facilitating the compilation and signing of property-related documents. The audio-recorded interviews and document data were analysed using content analysis whereby themes and subthemes were identified after using open coding. Ethical principles were followed, and participant informed consent was obtained, with ethical clearance and permission obtained before data collection commenced. This study was limited to personal interviews within the conveyancing industry, relying on self-reported data. Time constraints and the use of closed-ended questions further restricted the depth of analysis. This study was further limited to the implementation of electronic signatures for productivity, excluding the full land transfer process and its bottlenecks. This research contributes to the literature and provides new insights into how electronic signatures, if implemented, could improve productivity and efficiency within the land transfer processes. This research highlights both the challenges and opportunities of adopting electronic signatures, including the legal and regulatory framework governing their use, as well as the potential for conveyancers to drive digital transformation in the industry. The findings indicate that several barriers impact the implementation of electronic signatures in the conveyancing industry, such as legal restrictions, high technology costs, and inconsistencies in signature verification methods. However, the study concludes that adopting electronic signatures can reduce risks and enhance productivity by streamlining the signing process, improving security through audit trails and encryption, and reducing manual document 3 handling. Electronic signatures offer distinct advantages over handwritten signatures, facilitating operational efficiency and strategic value for organisations. Robust security measures are essential to ensure that these benefits are fully realised, making electronic signature technology a crucial component of digital transformation in conveyancing. The recommendations of the findings indicate that there is a need for investment in training and upskilling staff on issues related to information security and specifically cybercrime. Additionally, conveyances should seek to standardise manual signature and document vetting while integrating elements of the Parkerian Hexad model namely confidentiality, integrity, availability, authenticity and utility. These principles enhance fraud prevention and ensure signed documents remain secure and unaltered. In addition, legal policymakers should consider updating legislation to include provisions for electronic signatures within the land transfer process. Furthermore, the deeds office remains a central role player in land transaction processes and should invest in the necessary infrastructure and workforce training to implement electronic signatures, cloud storage and the verification processes needed by conveyancers to improve security, mitigate risks and streamline operations.; Iinjongo zolu phandolwazi kukuphanda indlela utyikityo lwe-elektroniki olunokuthi lunciphise ngayo imingcipheko kunye nokwandisa imveliso kwinkqubo yobhalisozitayitile yoMzantsi Afrika. Ukugqithiselwa kobunini bomhlaba eMzantsi Afrika kudla ngokubanzima, kungasebenzi kwaye kutye ixesha, kusokoliswa luqinisekiso lotyikityo olwenziwa ngesandla, ukunqongophala koguqulelolwazi kwidijithali kunye neenkxalabo zobuqhophololo nokhuseleko. Olu phandolwazi luphonononga ukuba ingaba ubuchwepheshe botyikityo lwe-elektroniki bungaphucula ukusebenza kakuhle kwaye bukhusele kubuqhophololo obunxulumene nokutyikitya, obufana nokutshintshwa kwamaxwebhu okungagunyaziswanga okanye ubusela bezazisi. Idatha iqokelelwe ngokusebenzisa isikhokelo sophandontyilazwi ngodliwanondlebe lwangentanethi olucwangciswe mayane nabathathinxaxheba abalishumi elinambini, lugxile kumaqumrhu amathathu amakhulu obhalisozitayitile eMzantsi Afrika kunye nohlalutyo lwamaxwebhu amathandathu ukuqinisekisa ubunyani nokuthembeka kweziphumo. La maqumrhu mathathu aqinisekisiwe ngegunya lawo elisemthethweni ekuququzeleleni ukuqulunqwa nokutyikitywa kwamaxwebhu anxulumene nepropati. Udliwanondlebe olurekhodiweyo kunye neenkcukacha zamaxwebhu zihlalutywe kusetyenziswa uhlalutyo lomxholo apho kuye kwachongwa imixholo nemixholwana emva kokusetyenziswa kohlalutyo lokuhlelwa kwedatha ngokwemixholo. Ilandelwe imigaqo yokuziphatha kuphandolwazi, kwaye nemvume yokuthatha inxaxheba kwabathathinxaxheba kuphandolwazi iye yafunyanwa, nemvume nokuvunyelwa komphandilwazi ukuba aqhube uphandolwazi ethe yafunyanwa ngaphambi kokuba kuqaliswe ukuqokelela idatha. Olu phandolwazi belugxile kudliwanondlebe nabantu ngaphakathi kwicandelo lobhalisozitayitile, ngokuxhomekeke kwidatha ezichazayo. Ubunzulu bohlalutyo lwedatha buye bathintelwa ngakumbi yimiqobo yexesha nokusetyenziswa kwemibuzo evalelekileyo. Luphinde lwanyinwa ekuphunyezweni kotyikityo lwe-elektroniki ukwenzela imveliso, ngaphandle kwenkqubo epheleleyo yokudluliselwa komhlaba kunye nemiqobo yayo. Olu phandolwazi lunegalelo kuncwadi kwaye lubonelela ngeengcamango ezintsha malunga nokuba, ukuba utyikityo lwe-elektroniki luyafezekiswa, lungaphucula imveliso kunye nokusebenza kakuhle phakathi kwiinkqubo zokudlulisela umhlaba. Lukwabhentsisa imingeni namathuba okwamkela utyikityo lwe-elektroniki, kubandakanywa nesikhokelo somthetho nesolawulo esilawula ukusetyenziswa kolu tyikityo, kwakunye nokubanakho kwababhalisizitayitile ukuzisa inguqu yedijithali kweli candelo. Iziphumo zibonisa ukuba kukho imiqobo emininzi enempembelelo ekuphunyezweni kotyikityo lwe-elektroniki kwicandelo lobhalisozitayitile, efana nezithintelo zomthetho, iindleko eziphezulu zobuchwepheshe, kunye nokungahambelani kwiindlela zokuqinisekisa utyikityo. Nangona kunjalo, olu phandolwazi luqukumbela ukuba ukwamkela utyikityo lwe-elektroniki kunganciphisa imingcipheko kwaye kuphucule imveliso ngokulungelelanisa inkqubo yokutyikitya, ukuphucula ukhuseleko ngeendlela zophicothozincwadi noguqulelo oluntsonkothileyo, kunye nokunciphisa ukuphathwa kwamaxwebhu ngesandla. Utyikityo lwe-elektroniki lubonelela ngoncedo olwahlukileyo kutyikityo olubhalwe ngesandla, luququzelela ukusebenza kakuhle kunye nexabiso lobuchule bokusebenza kumaqumrhu. Abalulekile amanyathelo okhuseleko omeleleyo ukuqinisekisa ukuba le nzuzo ifezekiswa ngokupheleleyo, okwenza ukuba ubuchwepheshe botyikityo lwe-elektroniki bube yinxalenye ebalulekileyo yenguqu yedijithali kubhalisozitayitile. Izindululo zeziphumo zibonisa ukuba kukho imfuneko yotyalomali ekuqeqesheni nasekuphuculeni izakhono zabasebenzi kwimiba enxulumene nokhuseleko lolwazi ingakumbi ulwaphulomthetho ngezobuchwepheshe. Ukongeza, kufuneka icandelo lobhalisozitayitile likhangele ukulungelelanisa utyikityo olwenziwa ngesandla kunye novavanyo lwamaxwebhu ngelixa kuhlanganiswa izinto eziyinxalenye yeParkerian Hexad model ezizezi, ubumfihlo, ingqibelelo, ukufumaneka, ukunyaniseka kunye nokuba luncedo. Le migaqo iphucula uthintelo lobuqhophololo kwaye iqinisekisa ukuba amaxwebhu atyikityiweyo ahlala ekhuselekile kwaye engenakutshintshwa. Ukongeza, kufuneka abaqulunqi bomgaqonkqubo womthetho bacinge ngokuhlaziya umthetho ukuze ubandakanye izibonelelo zotyikityo lwe-elektroniki ngaphakathi kwinkqubo yokudluliselwa komhlaba. Ngaphaya koko, iofisi yeetayitile ihlala idlala indima ebalulekileyo kwiinkqubo zentengiselwano yomhlaba kwaye kufuneka ityale imali kwiziseko ezingundoqo eziyimfuneko kunye noqeqesho lwabasebenzi ukuze kufezekiswe utyikityo lwe-elektroniki, ukugcinwa kwedatha yekhompyutha kunye neenkqubo zokuqinisekisa ezidingwa ngababhalisizitayitile ukuphucula ukhuseleko, ukunciphisa imingcipheko kunye nokulungelelanisa iinkqubo zomsebenzi.; Hierdie studie se doel is om te ondersoek hoe elektroniese handtekeninge risiko’s kan verminder en produktiwiteit kan verhoog in Suid-Afrika se transportbesorgingsproses. Die oordrag van grondbesit in Suid-Afrika is dikwels ingewikkeld, ondoeltreffend en tydrowend, en dit word verder bemoeilik deur geskrewe handtekeningverifikasie, beperkte digitalisering en bekommernisse oor bedrog en sekuriteit. Die studie verken of elektroniese handtekeningtegnologie doeltreffendheid kan verbeter en ’n mens kan beskerm teen handtekening-verwante bedrog, soos ongemagtigde dokumentwysigings of identiteitsdiefstal. ’n Kwalitatiewe navorsingsmetode is gebruik om data in te samel deur middel van 12 aanlyn halfgestruktureerde onderhoude met die fokus op drie groot transportbesorgingsorganisasies in Suid-Afrika, asook dokumentontleding van ses dokumente om die bevindings te trianguleer. Die drie organisasies word erken vir hulle wetlike gesag wat betref die fasilitering van die samestelling en ondertekening van eiendomverwante dokumente. Die oudio-opgeneemde onderhoude en dokumentdata is ontleed deur inhoudsanalise waar temas en subtemas geïdentifiseer is ná die gebruik van ope kodering. Etiese beginsels is gevolg en ingeligte toestemming is by deelnemers verkry. Etiese klaring en toestemming is verkry voordat daar met die insameling van data begin is. Hierdie studie is beperk tot persoonlike onderhoude in die transportbesorgingsbedryf en het berus op selfgerapporteerde data. Tydsbeperkings en die gebruik van geslote vrae het die diepte van die ontleding verder beperk. Hierdie studie is ook beperk tot die implementering van elektroniese handtekeninge vir produktiwiteit, en het nie die volledige grondoordragproses en knelpunte ingesluit nie. Hierdie navorsing dra by tot die literatuur en bied nuwe insigte oor hoe elektroniese handtekeninge, indien dit geïmplementeer word, produktiwiteit en doeltreffendheid in die grondoordragprosesse kan verbeter. Hierdie navorsing beklemtoon sowel die uitdagings as die geleenthede wat betref die aanname van elektroniese handtekeninge, insluitende die wetlike en regulatoriese raamwerk wat die gebruik daarvan beheer, asook die potensiaal vir transportbesorgers om digitale transformasie in die bedryf te dryf. Die bevindings dui aan dat verskeie hindernisse ’n invloed het op die implementering van elektroniese handtekeninge in die transportbesorgingsbedryf, soos wetlike beperkings, hoë 5 tegnologiekoste en strydighede wat handtekeningverifikasie-metodes betref. Die studie het egter beslis dat die aanname van elektroniese handtekeninge risiko’s kan verminder en produktiwiteit kan verbeter deur die ondertekeningsproses te vereenvoudig, sekuriteit te verbeter deur ouditspore en enkripsie, en die hantering van dokumente met die hand te verminder. Elektroniese handtekeninge het duidelike voordele bo handgeskrewe handtekeninge, en fasiliteer operasionele doeltreffendheid en strategiese waarde vir organisasies. Goeie sekuriteitsmaatreëls is noodsaaklik om te verseker dat hierdie voordele ten volle verwesenlik word, en verseker dus dat elektroniese handtekeningtegnologie ’n noodsaaklike komponent is wat digitale transformasie in transportbesorging betref. Die aanbevelings van die bevindings dui aan dat daar ’n behoefte is om personeel op te lei en hulle vaardighede uit te brei wat aangeleenthede betref wat verband hou met inligtingsekuriteit en spesifiek kubermisdaad. Verder moet transportbesorgers daarna streef om handgeskrewe handtekeninge en dokumentkeuring te standaardiseer terwyl hulle elemente van die Parkerianse sespuntmodel (Parkerian Hexad model) – vertroulikheid, integriteit, beskikbaarheid, egtheid en nut – integreer. Hierdie beginsels bevorder die voorkoming van bedrog en verseker dat getekende dokumente veilig en onveranderd bly. Verder moet beleidmakers dit oorweeg om wetgewing by te werk om bepalings in te sluit vir elektroniese handtekeninge in die grondoordragproses. Die aktekantoor moet ook ’n sentrale rolspeler bly in grondoordragprosesse en moet belê in die nodige infrastruktuur en opleiding van die arbeidsmag om elektroniese handtekeninge, wolkberging (cloud storage) en die verifikasieprosesse wat deur transportbesorgers benodig word te implementeer om sekuriteit te verbeter, risiko’s te verminder en bedrywighede te vereenvoudig.

2024-10-01T00:00:00Z Thango, Unathi https://ir.unisa.ac.za/handle/10500/31873 2024-10-29T07:29:17Z 2024-02-02T00:00:00Z

Developing a framework for the adaption of lean manufacturing principles for state-owned entities in South Africa Thango, Unathi Imagine a South Africa where state-owned entities (SOEs) not only drive economic growth but also deliver impeccable services to citizens, all while operating efficiently and sustainably. Unfortunately, this vision is currently marred by governance issues, mismanagement, and waste within SOEs. Although much has been discovered about lean manufacturing as a methodology that promises to reduce waste and improve efficiency, the examination of various lean manufacturing frameworks revealed certain gaps. The first gap is that none of the frameworks proposed in the literature review offers a tailored fit for the adaption of lean principles within the public sector environment. The second gap is a noticeable inclination to a top-down approach among the reviewed lean manufacturing frameworks. This propensity, although appropriate in certain contexts, may face constraints when implemented in the case of SOEs in South Africa. Drawing upon insights from contingency theory, this study revealed both the potential advantages and hurdles associated with the application of lean manufacturing principles to SOEs in South Africa. The researcher examined the systematic interplay of lean principles within the SOE context through the lens of viable systems theory (VST). The study therefore laid out an argument for developing an effective lean framework that is tailored for the reinterpretation of lean principles and concepts according to the unique nature of the public sector. The Schedule 2 SOEs in South Africa constituted the target population of the study. The qualitative sample comprised 10 participants from each entity. The systematic interaction of the lean principles with the context of the SOEs was explored from the perspective of VST and contingency theory, laying out an argument for a framework that demonstrates that it is possible to adapt lean principles to SOEs for value creation and the reduction of waste. A qualitative methodology in the interpretivist paradigm was employed to investigate three Schedule 2 SOEs. Thirty participants were purposively selected for semi-structured online interviews. It was found that value creation by an organisation's leadership requires the participation of both internal and external stakeholders. It is essential to have the backing of important external stakeholders, including government, partners, users, interest groups, and donors, to create value effectively. Through stakeholder consultation, the leadership of an organisation can gain insights into the needs and expectations of the organisation's customers, enabling it to tailor its services and initiatives to meet these needs effectively. The implications of ignoring the reinterpretation of these themes may lead to the use of inappropriate or unhelpful measurements involving the numerical quantification of quality through targets and create impossible expectations in citizens, leading to frustration and dissatisfaction. The implementation of lean manufacturing principles should begin with understanding and determining the context within which SOEs operate. The context of an organisation includes factors such as the organisation's structure, culture, strategic goals, and stakeholders, together with legislative and other requirements, which is important when considering the implementation of lean manufacturing principles.; Stel jou ’n Suid-Afrika voor waar staatsentiteite nie net ekonomiese groei aandryf nie maar ook onberispelike dienste aan burgers lewer, terwyl dit doeltreffend en volhoubaar funksioneer. Ongelukkig word hierdie visie tans geskend deur regeringskwessies, wanbestuur en vermorsing in staatsentiteite. Hoewel daar baie ontdek is oor skraal vervaardiging as ’n metodologie met die belofte om vermorsing te verminder en doeltreffendheid te verbeter, het die ondersoek van verskeie skraal ververvaardigingsraamwerke sekere gapings getoon. Die eerste gaping is dat nie een van die raamwerke wat in die literatuuroorsig voorgestel is ’n aangemete passing bied vir die aanname van skraal beginsels in die openbaresektoromgewing nie. Die tweede gaping is ’n merkbare geneigdheid vir ’n afwaartse benadering onder die hersiende skraal vervaardigingsraamwerke. Hierdie geneigdheid, hoewel toepaslik in sekere kontekste, kan beperkings hê wanneer dit in die geval van staatsentiteite in Suid-Afrika geïmplementeer word. Met insigte van die gebeurlikheidsteorie het hierdie studie sowel die potensiële voordele as die struikelblokke getoon wat geassosieer word met die toepassing van skraal vervaardigingsbeginsels op staatsentiteite in Suid-Afrika. Die navorser het die stelselmatige interaksie van skraal beginsels in die staatsentiteitskonteks ondersoek deur die lens van ’n uitvoerbare stelselteorie. Die studie het dus ’n argument uiteengelê vir die ontwikkeling van ’n doeltreffende skraal raamwerk wat gemaak is vir die hervertolking van skraal beginsels en konsepte volgens die unieke aard van die openbare sektor. Die Skedule 2-staatsentiteite in Suid-Afrika het die teikenpopulasie van die studie uitgemaak. Die kwalitatiewe steekproef het bestaan uit tien deelnemers van elke entiteit. Die stelselmatige interaksie van die skraal beginsels met die konteks van die staatsentiteite is verken uit die perspektief van die uitvoerbare stelselteorie en gebeurlikheidsteorie, en lê ’n argument vir ’n raamwerk uiteen wat demonstreer dat dit moontlik is om skraal beginsels aan te neem vir staatsentiteite vir waardeskepping en die vermindering van vermorsing. ’n Kwalitatiewe metodologie in die interpretivistiese paradigma is aangewend om drie Skedule 2-staatsentiteite te ondersoek. Dertig deelnemers is doelbewus gekies vir halfgestruktureerde aanlyn onderhoude. Daar is gevind dat waardeskepping deur ’n organisasie se leierskap die deelname van beide interne as eksterne belanghebbers benodig. Dit is noodsaaklik om die ondersteuning van belangrike eksterne belanghebbers te hê, insluitende die regering, vennote, gebruikers, belangegroepe en skenkers, om doeltreffend waarde te skep. Die leierskap van ’n organisasie kan deur belanghebberkonsultasie insigte verkry in die behoeftes en verwagtings van die organisasie se kliënte, en die organisasie in staat stel om sy dienste en inisitiewe doeltreffend te verander om te pas by hierdie behoeftes. Die implikasies daarvan om die hervertolking van hierdie temas te ignoreer kan lei tot die gebruik van ontoepaslike en onbehulpsame maatreëls wat die numeriese kwantifikasie van gehalte behels deur teikens en om onmoontlike verwagtings te skep by burgers, wat lei tot frustrasie en ontevredenheid. Die implementering van skaars vervaardigingsbeginsels moet begin deur die konteks waarbinne staatsentiteite funksioneer, te verstaan en te bepaal. Die konteks van ’n organisasie sluit in faktore soos die organisasie se struktuur, kultuur, strategiese doelwitte en belanghebbers, tesame met wetlike en ander vereistes, wat belangrik is wannneer die implimentering van skaars vervaardigingsbeginsels oorweeg word.; Yiba nomfanekisongqondweni woMzantsi Afrika apho amaqumrhu karhulumente (iiSOE) angaqhubeli phambili nje ukukhulisa uqoqosho kodwa enikezela ngeenkonzo ezigqibeleleyo kubemi, ngelixa esebenza ngokufanelekileyo nangokuzinzileyo. Ngelishwa, lo mbono okwangoku unyhashwa yimiba yolawulo, ulawulo olugwenxa, kunye nenkcitho kwiiSOE. Nangona kuninzi okuye kwafunyaniswa malunga nemveliso yokunciphisa inkcitho njengendlela ethembisa ukunciphisa inkcitho kunye nokuphucula indlela yokusebenza, uphuhliso lwezikhokelo ngezikhokelo zemveliso yokunciphisa inkcitho luveze umsantsa othile. Umsantsa wokuqala kukuba akukho nasinye isikhokelo esiphakanyisiweyo kuphononongo loncwadi olusetyenzisiweyo kuphando esibonelela ngokulungelelaniswa kwemigaqo yokunciphisa inkcitho kwicandelo likarhulumente. Umsantsa wesibini lutyekelo oluthe lwahlolwa olubonakalayo kwindlela yolawulo esuka kwabaphetheyo eya kubemi phakathi kwezikhokelo zemveliso yokunciphisa inkcitho. Olu tyekelo, nangona lufanelekile kwiimeko ezithile, lunokujongana nemiqobo xa luphunyezwa kwimeko yeeSOE eMzantsi Afrika. Ngokusekelwe kwiimbono ezisuka kwingcingane yendlela yolawulo ngokwemeko (icontingency theory), olu phando lubonise uncedo kunye nemiqobo eyayanyaniswa nokusetyenziswa kwemigaqo yemveliso yokunciphisa inkcitho kwiiSOE zoMzantsi Afrika. Umphandi uphonononge ukusebenzisana okucwangcisiweyo kwemigaqo engqingqwa yokunciphisa inkcitho ngaphakathi kwimeko yeSOE ngokusebenzisa inkalo yengcingane yolawulo olucwangcisiweyo ye-viable systems theory (iVST). Olu phando ngoko ke lwandlale ingxoxo yokuphuhlisa isikhokelo esisebenzayo sokunciphisa inkcitho esilungele ukuqubulisana kwakhona nemigaqo nengcamago yokunciphisa inkcitho ngokohlobo olulodwa kwicandelo likarhulumente. IShedyuli yesi2 yeeSOE eMzantsi Afrika ibandakanye abantu ekujoliswe kubo kolu phando. Isampulu yophandontyilazwi ibinabathathinxaxheba abali10 kwiziko ngalinye. Kuphononongwe intsebenziswano ecwangcisiweyo yemigaqo yokunciphisa inkcitho ngokwakwimeko yeeSOE ngokwembono yeVST kunye nengcingane yendlela yolawulo ngokwemeko, eyondlala ingxoxo yesikhokelo esibonisa ukuba kuyenzeka ukulungelelanisa imigaqo yokunciphisa inkcitho kwiiSOE zokudala imveliso enexabiso kunye nokunciphisa inkcitho. Kusetyenziswe indlela yophandontyilazwi kwindlela yokufumana ubunzulu obungakumbi ngokukhangela amava neengcamango zomxholo othile wezentlalo ukuphanda iiSOE ezintathu zeShedyuli yesi2. Kukhethwe abathathinxaxheba abangamashumi amathathu ngenjongo yodliwanondlebe olucwangciswe mayane lwangeintanethi. Kufunyaniswe ukuba ukudalwa kwemveliso enexabiso ziinkokheli zequmrhu kufuna intathonxaxheba yabo ababandakanyekayo bangaphakathi nabangaphandle. Kubalulekile ukuba nenkxaso yababandakanyekayo ababalulekileyo bangaphandle, kubandakanywa urhulumente, amahlakani, abasebenzisi bemveliso, amaqela anomdla, kunye nabaxhasi/abanikeli, ukudala imveliso enexabiso ngempumelelo. Ngokubonisana nababandakanyekayo, iinkokheli zequmrhu zinokufumana ulwazi ngeemfuno kunye nokulindelekileyo kubathengi belo qumrhu, olunozenza ukuba zilungelelanise iinkonzo namaphulo alo okuhlangabezana nezi mfuno ngempumelelo. Iziphumo zokungahoyi ukuqubulisana kwakhona nale mixholo zinokukhokelela ekusetyenzisweni kwemilinganiselo engafanelekanga okanye engancedisiyo ebandakanya ubungakanani ngokwamanani bomgangatho koko ekujoliswe kuko nokudala ukuba abemi balindele okungenakwenzeka, okukhokelela emsindweni nasekunganelisekeni kwabo. Ukuphunyezwa kwemigaqo yemveliso yokunciphisa inkcitho kufuneka kuqale ngokuqonda kunye nokufumanisa imeko iiSOE ezisebenza phantsi kwayo. Imeko yequmrhu ibandakanya izinto ezifana nolwakhiwo lwequmrhu, inkqubo, iinjongo zobuchule, nababandakanyekayo, uwisomthetho nezinye iimfuneko, ezibalulekileyo xa kuqwalaselwa ukuphunyezwa kwemigaqo yemveliso yokunciphisa inkcitho. Abstracts in English, Afrikaans and IsiXhosa

2024-02-02T00:00:00Z Asiedu, Dr. Ernest Marfo Mkansi, Marcia https://ir.unisa.ac.za/handle/10500/31747 2024-10-15T10:05:59Z 2021-01-01T00:00:00Z

Systematic Review as a Research Method to Establish the Concept of Value Leaks During Project Deployment Asiedu, Dr. Ernest Marfo; Mkansi, Marcia Systematic literature review is considered an important research methodology that can equip practising managers with the knowledge to solve problems in their field. However, there is insufficient research in project management that attempts to provide managers with information on how systematic literature review can help solve problems. Most research works answer theoretical questions for academic purposes rather than address work related issues faced by these managers in their line of work. In addressing this gap, this study adopted a systematic literature review as a research methodology to establish a demonstrative concept of value leaks problem during project deployment. As emphasised in the project business case, project value leak is a serious issue in project management. The ability to control or avert it can make or break a project’s value success. The findings clarify how systematic literature review aided the establishment of value leak’s concept during project deployment. First, the study formulates the factors that propel an occurrence of value leaks, which might traditionally be considered a slip during project deployment. Second, it situates value leaks from earned value analysis (EVA) perspective as a widely accepted technique to assess and report project performance. Third, it establishes value leaks’ causal factors and their sources of origin. Beyond equipping managers with problem-solving knowledge, the findings culminate in developing the value leaks diagnostic model, which serves as a guide and diagnostic mechanism to create and maintain value through project management practitioners’ projects, regardless of the industry. In addition, this study contributes to the contemporary literature in project management as the concept of project value leaks is still gaining prominence, and the adoption of a systematic review as a research methodology to establish this concept advances knowledge

2021-01-01T00:00:00Z Nagitta, Oluka Pross Mkansi, Marcia https://ir.unisa.ac.za/handle/10500/31746 2024-10-15T10:00:40Z 2022-01-01T00:00:00Z

Macro environment determinants affecting the availability of artemisinin-based combination therapies in Uganda Nagitta, Oluka Pross; Mkansi, Marcia Purpose – Artemisinin-based combination therapies (ACTs) have been developed to treat uncomplicated malaria. However, scanty studies exist to inform the role of macro factors in explaining the nonavailability of ACT in developing countries. Therefore, this paper aims to evaluate the different macro-environment factors affecting the availability of ACTs in the public hospital setting. Design/methodology/approach – This study applied a quantitative methodological approach and structural equation modeling (SEM) to test hypotheses statistically. SEM examines linear causal relationships among variables while accounting for measurement error. Confirmatory factor analysis (CFA) was used to assess model reliability. CFA and SEM were used to determine the shared variance-covariance of variables, define the latent construct and provide a more precise way to account for the error variances associated with the variables, which, if untested, could lead to biased parameter estimates. This was guided by the data collected from 40 general public hospitals with 283 respondents. Findings – This study’s results support a model for promoting social-cultural, technological and legal factors. The availability of ACTs is significantly affected by legal factors. Improving legal aspects by a unit can enhance ACT availability by 0.59. Political factors scored the least, and they do not influence the availability of malaria drugs. Research limitations/implications – The design was quantitative and cross-sectional. Future research could be longitudinal with a mixed-method approach and consider other external stakeholders. Practical implications – Reducing the impact of the nonavailability of antimalarial drugs in general public hospitals requires a holistic concerted and coordinated supply chain approach that tackles the political, economic, social-cultural norms, technological and legal factors. Research paper

2022-01-01T00:00:00Z