https://ir.unisa.ac.za/handle/10500/19913 2026-06-19T16:02:13Z 2026-06-19T16:02:13Z Schroder, Yvonne Venessa https://ir.unisa.ac.za/handle/10500/32651 2026-06-18T15:07:36Z 2005-11-30T00:00:00Z

User acceptance of cellphone banking Schroder, Yvonne Venessa The development and growth of most economies are severely influenced by the health and ever-unfolding potential of its financial sector. For an economy to grow, people must become (increasingly) economically active. The successful delivery of the Financial Services Charter (FSC), in providing greater accessibility to financial services, will have a positive influence in the economical development and upliftment of a substantial portion of the South African market, i.e. the un- and underbanked. Hence, it also has obvious benefits for the country as a whole. The aim of the FSC is to greatly encourage the effective access available. to LSM1-5. The yardstick is set at 80% for transaction accounts (''first order retail financial services products") by 2008 (Financial Services Charter, 2003). FinScope reports the actual usage as 32% in 2003. Truly successful delivery of greater accessibility to financial services will require creative business thinking, ensuring that all role role-players, (i.e. the state; banks as well as individual clients), agree on the effectiveness of the provided delivery. This order of success is only possible through innovation. Innovation - more specifically technology driven innovations - is a wellacknowledged catalyst in the cost reduction of services. In South Africa the telecommunication sector is a prime example of how innovation (presented in a manner that speaks directly to the target markets unmet needs) can disrupt an industry. There is also a strong market opinion that cellphones, together with the Dedicated Banks Bill (DBB), will play a fundamental role in providing access on the financial sector. By applying relevant theories and models (obtained from literary reviews), this research aims to investigate Wizzit, a new market entrant to the financial sector, offering a mobile transaction channel bundled with a Maestro branded debit card. The focus evaluated Wizzit's market offering (as a mobile transaction channel by means of a cellphone} compared to existing traditional offerings to the same target market. The focus of this study is to investigate if the target market deems cellphone banking as an acceptable method of conducting personal banking. It is not the intention to compare various cellphone-based offerings with another. Rather, the emphasis is to undertake field research to determine the target's market perception of a mobile access channel per se. Wizzit Bank serves as the reference base - representative of the target market, from which the sample is taken. Focus is given to understanding the subtle interplay between learning, marketing and developing an insight into structuring the appropriate value proposition, which incentivises the desired change in customer behaviour. Thus, in closing, this explorative study is founded on qualitative field research, investigating the target market's perceptions on the appropriateness of the marketing and business approach of Wizzit (as a cellphone banking service provider}, promoting an alternative approach of transaction banking to the poorer people in South Africa. Business Leadership

2005-11-30T00:00:00Z Prins, J. https://ir.unisa.ac.za/handle/10500/32630 2026-06-14T18:27:15Z 2008-01-01T00:00:00Z

Busy skies: a focus on slot-coordination and performance monitoring at slot coordinated airports Prins, J. Current growth trends in the South African aviation industry, as well as the expected passenger spike anticipated for the 201 0 FIFA World Cup™ necessitate that South African aviation infrastructure, particularly slot coordination, have the ability to provide airlines with equal opportunity to access the three fully slot coordinated airports safely. Critical to the post-2010 strategic outlook of South Africa is reputational maintenance in that this is critical to survival and future growth of the aviation industry In fact, the current system lends itsett to the threat of anti-compernive behaviour on various fronts in that various role-players could benefit through the present process. The current system does not have the necessary fail-safes built into it such as transparency, a separation of functions and has no clear lines of accountability. Effective monitoring and an appropriate legislative framework, including a formal enforcement mechanism are not in place to ensure effective utilisation of airport and airspace capacity. The study below aims to better understand of the impacts of slot coordination and performance on airline operations as highlighted by the insights drawn from processes followed by three of the leading aviation nations in the world. The researcher will offer recommendations based on the above.

2008-01-01T00:00:00Z Van Schalkwyk, Pieter Jacobus https://ir.unisa.ac.za/handle/10500/32605 2026-06-12T03:04:12Z 2002-08-01T00:00:00Z

Time and prosperity : a managerial approach Van Schalkwyk, Pieter Jacobus This thesis concentrates on the research of different methods to encourage business and labour to spend time towards the increase of labour productivity through methods devised by government (legislation) and the efforts by employees to prepare themselves (dual-jobbing). Government has promulgated legislation such as the Skills Development Act No 97 of 1998 and the Skills Development Levies Act No 9 of 1999 to encourage South African businesses to train their workforce. Dual-jobbing is a way that many employees follow to better their standard of living by generating extra income, but also by increasing their knowledge about how to manage a business. After setting out the scope of the study in Chapter 1, the thesis analyses the employment situation in South Africa between 1995 and 1999 in Chapter 2. In .Chapter 3, different methods to manage time are researched (legislation and dual-jobbing). Chapter 4, the empirical study, has as basis a questionnaire to be completed by dual-jobbers about how they experience dual-jobbing, as well as a second section on how they view certain methods to identify new opportunities as well as to market their goods. Chapter 5 is an analysis of the research findings and contains conclusions, limitations and recommendations. Important findings of the study include the following. SA is experiencing a decrease in formal employment in both the public and private sectors and an increase in informal employment. Government has identified the need for legislation to increase training, and legislation was promulgated to encourage both employers and employees to become involved. Dual-jobbing is a private initiative that can assist people in bettering their standard of living and also their experience and knowledge of the market. The majority of dual-jobbers are very positive about the benefits from dualjobbing and feel that if they should find themselves in a position where they have to supply their own income, the experience they have gained, will help them to start new careers as business owners. The primary objective of the research, namely the investigation of possible ways of how employees could spend time to become better prepared in their search for prosperity, was met by the study.

2002-08-01T00:00:00Z Strydom, D. S. https://ir.unisa.ac.za/handle/10500/32603 2026-06-12T03:02:01Z 2026-11-01T00:00:00Z

The nature of the relationship between leadership behaviour and organisational culture in a South African context Strydom, D. S. In South Africa change at the workplace is taking place against a backdrop of radical political and social reform. South Africa is home to a wide variety of languages, cultures and races. To prepare leaders for challenges associated with change and culture in their workplace, the relationship between leadership behaviour and organisational culture requires further examination, and more so in the South African context. Most studies about leadership and its effect on organisational culture focus on the leadership behaviour of leaders at the higher echelons of management. It appears that middle and senior management are considered not to have a meaningful impact on the culture of the business unit reporting to them. Yet, middle and senior management are often closer to the operation than top management, and as such, have the potential to create sub-cultures by leading through certain leadership behaviours. Hence, the relationship between leadership behaviour and organisational culture within smaller business units forms the central focus of this study. A two-pronged questionnaire was completed by 51 respondents, measuring their perceptions of organisational culture in their department through the Organisational Culture Profile (OCP) and leadership behaviour of their senior manager through the Leader Behavior Description Questionnaire Form XII (LBDQ XII). The results indicate significant COffelations between leadership behaviour and organisational sub-culture on senior management level.

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