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<title>Theses and Dissertations (Industrial and Organisational Psychology)</title>
<link href="https://ir.unisa.ac.za/handle/10500/108" rel="alternate"/>
<subtitle/>
<id>https://ir.unisa.ac.za/handle/10500/108</id>
<updated>2026-08-03T21:18:03Z</updated>
<dc:date>2026-08-03T21:18:03Z</dc:date>
<entry>
<title>Investigating the relationship between retention factors, work engagement, and turnover intention amongst South African nurses</title>
<link href="https://ir.unisa.ac.za/handle/10500/32748" rel="alternate"/>
<author>
<name>Mavuso, Mandy</name>
</author>
<id>https://ir.unisa.ac.za/handle/10500/32748</id>
<updated>2026-07-17T11:17:52Z</updated>
<published>2026-04-01T00:00:00Z</published>
<summary type="text">Investigating the relationship between retention factors, work engagement, and turnover intention amongst South African nurses
Mavuso, Mandy
The aim of this study was to examine the interrelationships between retention factors, work&#13;
engagement, and turnover intention among nurses. A quantitative cross-sectional design was&#13;
employed using a convenience sample of nurses (N = 121) from central Johannesburg in Gauteng.&#13;
Correlational analyses showed the interrelationships between the study variables, indicating that&#13;
retention factors were positively associated with work engagement, while both retention factors&#13;
and work engagement were negatively related to turnover intention. Partial least squares SEM&#13;
(PLS-SEM) results further showed that retention factors and work engagement significantly&#13;
predicted turnover intention. Compensation, work-life balance, supervisor support, and training&#13;
and development were associated with lower turnover intention, while work engagement showed&#13;
a direct negative effect. However, career opportunities did not have a significant influence on&#13;
turnover intention in the model. Mean difference analyses revealed that gender was the only&#13;
biographical characteristic associated with significant differences in the study variables, with male&#13;
nurses reporting higher levels of satisfaction with career opportunities and training and&#13;
development. No significant differences were observed for age. The findings emphasise the importance of strengthening retention practices and fostering work engagement to reduce turnover&#13;
intention among nurses. The study provides practical recommendations for people practitioners&#13;
and healthcare policymakers to enhance retention strategies through supportive work&#13;
environments, fair compensation, and development opportunities. Furthermore, the study&#13;
contributes to the understanding of retention dynamics within the healthcare context and offers&#13;
insights relevant to I-O psychology research and practice.
</summary>
<dc:date>2026-04-01T00:00:00Z</dc:date>
</entry>
<entry>
<title>Exploring middle managers’ lived experience of resilience in response to global crises: A neuropsychotherapy perspective</title>
<link href="https://ir.unisa.ac.za/handle/10500/32719" rel="alternate"/>
<author>
<name>Brain, Nerinda</name>
</author>
<id>https://ir.unisa.ac.za/handle/10500/32719</id>
<updated>2026-07-08T13:03:55Z</updated>
<published>2025-08-01T00:00:00Z</published>
<summary type="text">Exploring middle managers’ lived experience of resilience in response to global crises: A neuropsychotherapy perspective
Brain, Nerinda
Global crises have become a defining feature of contemporary organisational life, placing sustained psychological and emotional demands on managers. Middle managers occupy a complex position between strategic leadership and operational execution, yet their lived experience of resilience during such crises remains largely underexplored. This study aimed to explore how middle managers experience and make sense of their resilience in response to global crises, through a neuropsychotherapy perspective.&#13;
A qualitative, exploratory research design was adopted, situated within an interpretivist paradigm. Semi-structured interviews were conducted with middle managers drawn from diverse organisational contexts. Data were analysed using a reflexive thematic analysis approach, enabling an in-depth exploration of participants’ subjective experiences and meaning-making processes.&#13;
The findings reveal resilience as a dynamic, embodied, and relational process, shaped by internal neuropsychological regulation, relational support, and contextual organisational factors. Participants described resilience as fluctuating over time, influenced by cumulative stress, identity, sense of self, and perceived containment within their organisational environments. The neuropsychotherapy lens provided a valuable framework for understanding how emotional regulation, cognitive appraisal, and relational safety interact in shaping resilient functioning during periods of sustained uncertainty.&#13;
VI&#13;
The study contributes to the literature by offering a nuanced, psychologically informed understanding of managerial resilience in the context of global crises. Practically, the findings highlight the importance of organisational practices that support emotional regulation, relational safety, and reflective capacity among middle managers. Recommendations are made for leadership development, organisational support interventions, and future research.
</summary>
<dc:date>2025-08-01T00:00:00Z</dc:date>
</entry>
<entry>
<title>A model of employee engagement, motivation and resilience for women retention within the science, technology, engineering, or mathematics (stem) field</title>
<link href="https://ir.unisa.ac.za/handle/10500/32417" rel="alternate"/>
<author>
<name>Baloyi, Joyce</name>
</author>
<id>https://ir.unisa.ac.za/handle/10500/32417</id>
<updated>2026-06-29T18:21:31Z</updated>
<published>2026-01-01T00:00:00Z</published>
<summary type="text">A model of employee engagement, motivation and resilience for women retention within the science, technology, engineering, or mathematics (stem) field
Baloyi, Joyce
The primary aim of this study was to develop a model of employee engagement, motivation and resilience for women retention within science, technology, engineering or mathematics (STEM) field. The secondary aim was to determine the demographic characteristics of employees (gender, marital status, age, educational qualifications and tenure) moderating their retention. A cross–sectional quantitative research design was followed, using explanatory and descriptive research. The data was collected through an online survey, with a questionnaire administered to a sample of 458 engineering employees in South Africa to collect the biographical information and measure their employee engagement, motivation and resilience for retention.&#13;
The Employee Engagement Instrument of Nienaber and Martins (2014) was used to measure the three dimensions of employee engagement; the Work Preference Inventory of Amabile (1987) to measure the two dimensions of motivation; the Stress Adaptation Scale of Phan et al. (2019a) to measure the two dimensions of employee resilience; and the Turnover Intention Scale 6 of Roodt (2004) to measure employee retention.&#13;
Based on the literature review, a theoretical model of employee engagement, motivation and resilience for women retention in STEM was developed and empirically tested through structural equation modelling (SEM).&#13;
Regression analysis was performed using the dependent variable employee retention (turnover intention) and the independent variables employee engagement, motivation and employee resilience. These variables were entered into the model to explain their total variance in terms of employee retention. The three independent variables explained 38% (large effect size) of the variance in turnover intentions. This suggests that the total variance in the dependent variable is explained by the three independent variables.&#13;
The results revealed significant relationships between the three independent variables. Specifically, they revealed employee engagement as the significant predictor of turnover intention. A final model of employee engagement, motivation and resilience for women retention within STEM was developed based on the statistical analysis with simplified representations of complex systems, processes or behaviours for understanding how to create an environment to allow women in STEM to be engaged, motivated and resilient to thrive amid challenges.&#13;
Based on the research results, recommendations are made for industrial psychology professionals to advance employee engagement, motivation and resilience for retention practices in STEM.; Maikaelelomagolo a thutopatlisiso eno e ne e le go dira sekao ka go akanyediwa ga badiri mo tirong, go rotloediwa ga bone le boitsetsepelo jwa bone go netefatsa gore badiri ba basadi ba tswelela go nna teng mo tirong ya mo maphateng a Saense, Thekenoloji, Boenjeneri kgotsa Mmetshe (STEM). Maikaelelo a bobedi e ne e le go tlhomamisa dipharologantsho tsa dipalopalo tsa badiri go laola netefatso ya gore ba tswelela go nna teng mo tirong, dipharologantsho tsa bong, maemo a lenyalo, dingwaga, dithutego le pakatiro. Go latetswe mokgwa wa tlhomamiso e e sekasekang dipalopalo tse di kgobokantsweng ka nako e e rileng, ka go dirisa tlhotlhomiso e e tlhalosang tiragalo e e rileng le gore ke goreng e diragetse. Go kgobokantswe deitha ka go dirisa patlisiso ya mo inthaneteng, ka lenaanepotso le le dirisitsweng mo sampoleng ya badiri ba le 458 ba baenjeneri mo Aforika Borwa go kgobokanya tshedimosetso ka ga botshelo jwa bone le go lekanya go akanyediwa ga badiri mo tirong, go rotloediwa ga bone le boitsetsepelo jwa bone go netefatsa go tswelela go nna teng ga bone mo tirong.&#13;
Go dirisitswe sediriswa se se lekanyang go akanyediwa ga badiri mo tirong (Nienaber &amp; Martins 2014) go lekanya matlhakore a le mararo a go akanyediwa ga badiri mo tirong; go dirisitswe lenaanepotso la gore ba kgothadiwa ke eng kgotsa ba nyemisiwa mooko ke eng ka tiro ya bone (Amabile 1987) go lekanya matlhakore a mabedi a thotloetso; go dirisitswe sekale sa bokgoni jwa go dira sentle mo maemong a kgatelelomaikutlo (Phan et al. 2019a) go lekanya matlhakore a mabedi a boitsetsepelo jwa badiri; mme go dirisitswe sekale se se lekanyang tshwetso le keletso ya badiri go batla tiro e nngwe go sele sa 6 (Roodt 2004) go lekanya netefatso ya go tswelela go nna le badiri mo tirong.&#13;
Go ya ka tshekatsheko ya dikwalo, sekao sa tiori sa go akanyediwa ga badiri mo tirong, go rotloediwa ga bone go netefatsa gore badiri ba basadi ba tswelela go nna teng mo tirong mo STEM se dirilwe le go lekeletswa ka go dirisa mekgwatiriso e e farologaneng ya go sekaseka dikamano tse di raraaneng fa gare ga dilekanngwa tse di lebeletsweng ka tlhamalalo le tse di sa lebelelwang ka tlhamalalo (SEM).&#13;
Go diragaditswe tshekatsheko e e bonelang pele dipalopalo ka go dirisa selekanngwa se se ikaegileng ka se sengwe sa go netefatsa gore badiri ba tswelela go nna teng kwa tirong (tshwetso le keletso ya badiri go batla tiro e nngwe go sele) le dilekanngwa tse di ka fetolwang ke motlhotlhomisi go bona dipholo tse di farologaneng mo go akanyediweng ga badiri mo tirong ya&#13;
viii&#13;
bone, go rotloediwa le boitsetsepelo jwa badiri. Dilekanngwa tseno di tsentswe mo sekaong go tlhalosa pharologano yotlhe ya tsone malebana le netefatso ya go tswelela go nna le badiri mo tirong. Dilekanngwa tse tharo tse di kgonang go fetolwa di tlhalositse 38.0% (pharologano ya botlhokwa) ya pharologano mo ditshwetsong le dikeletso tsa go batla tiro e nngwe go sele. Seno se tshitsinya gore pharologano yotlhe mo selekanngweng se se ikaegileng ka tse dingwe e tlhalosiwa ke dilekanngwa tse tharo tse di kgonang go fetolwa.&#13;
Dipholo di senotse dikamano tsa botlhokwa fa gare ga dilekanngwa tse tharo tse motlhotlhomisi o kgonang go di fetola go fitlhelela dipholo tse di farologaneng. Segolo bogolo, di senotse go akanyediwa ga badiri mo tirong jaaka sebonelapele sa botlhokwa sa tshwetso le keletso ya modiri go batla tiro e e botoka go sele. Sekao sa bofelo sa go akanyediwa ga badiri mo tirong, thotloetso le boitsetsepelo go netefatsa gore badiri ba basadi ba tswelela go nna teng mo tirong ya mo STEM se tlhamilwe go ikaegile ka tshekatsheko ya dipalopalo tse di nang le ditlhaloso tse di nolofaditsweng tsa mekgwatsamaiso e e raraaneng, ditirego tse di rileng kgotsa maitsholo a go tlhaloganya tsela ya go tlhama maemo a a neelang basadi ba ba mo STEM tšhono ya tsaya karolo, go rotloediwa le go nna le boitsetsepelo gore ba atlege le fa ba dikaganyeditswe ke dikgwetlho.&#13;
Go ikaegile ka dipholo tsa tlhotlhomiso, go atlanegisiwa gore baporofešenale ba ba tsepamisang mo maitsholong a badiri mo lefelotirong la bone ba tsweledise go akanyediwa ga badiri mo tirong, thotloetso ya bone le boitsetsepelo jwa bone go direla mekgwatiriso ya go netefatsa gore ba tswelela go nna teng mo tirong ya mo STEM.; Inhloso eyinhloko yalolu cwaningo kwakuwukusungula imodeli yokuzibandakanya kwabasebenzi, ugqozi kanye nokuqina kokugcinwa kwabesifazane ngaphakathi kwemikhakha yeSayensi, Ubuchwepheshe, Ubunjiniyela noma Izibalo noma Science, Technology, Engineering or Mathematics (STEM). Inhloso yesibili kwakuwukunquma izici zezibalo zabasebenzi abalinganisa ukugcinwa kwabo, okungukuthi ubulili, isimo somshado, ubudala, iziqu zemfundo kanye neminyaka yokusebenza. Kwalandelwa idizayini yocwaningo lobuningi obuhlukene, kusetshenziswa ucwaningo oluchazayo noluchazayo. Idatha yaqoqwa ngocwaningo lwe-inthanethi, nohlu lwemibuzo olunikezwe isampula yabasebenzi bonjiniyela abangama-458 eNingizimu Afrika ukuze baqoqe imininingwane yabo yezomlando kanye nokukala ukusebenzelana kwabo nabasebenzi, ugqozi kanye nokuqina ukuze bagcinwe.&#13;
Ithuluzi lokubandakanya abasebenzi (u-Nienaber &amp; Martins 2014) lasetshenziswa ukukala izilinganiso ezintathu zokuzibandakanya kwabasebenzi; i-inventory yezintandokazi zomsebenzi (Amabile 1987) yasetshenziswa ukukala izilinganiso ezimbili zokugqugquzela; isikali sokuzivumelanisa nezimo zokucindezeleka (Phan et al. 2019a) sasetshenziswa ukukala izinhlangothi ezimbili zokuqina kwabasebenzi; kanye nesikali senhloso yesi-6 (Roodt 2004) sasetshenziswa ukukala ukugcinwa kwabasebenzi.&#13;
Ngokusekelwe ekubuyekezweni kwezincwadi, imodeli yetiyetha yokuzibandakanya kwabasebenzi, ugqozi kanye nokuqina kokugcinwa kwabesifazane ku-STEM yathuthukiswa futhi yavivinywa ngokwamandla isakhiwo semodeli yezibalo noma nge-structural equation modeling (SEM).&#13;
Ukuhlaziywa kokuhlehla kwenziwa kusetshenziswa ukugcinwa kwabasebenzi okuncikile (inhloso yenzuzo) kanye nokuhlukahluka okuzimele kokuzibandakanya kwabasebenzi, ugqozi kanye nokuqina kwabasebenzi. Lokhu okuguquguqukayo kwafakwa kumodeli ukuze kuchazwe ukuhluka kwazo okuphelele mayelana nokugcinwa kwabasebenzi. Okuhluka okuthathu okuzimele kuchaze ama-38.0% (usayizi womphumela omkhulu) wokuhluka kwezinhloso zenzuzo. Lokhu kuphakamisa ukuthi ukuhluka okuphelele kokuhluka okuncikile kuchazwa yiziguquguquko ezintathu ezizimele.&#13;
Imiphumela iveze ubudlelwano obubalulekile phakathi kweziguquko ezintathu ezizimele. Ngokukhethekile, baveze ukuzibandakanya kwabasebenzi njengesibikezelo esibalulekile senhloso yenzuzo. Imodeli yokugcina yokuzibandakanya kwabasebenzi, ugqozi kanye nokuqina kokugcinwa&#13;
x&#13;
kwabesifazane ngaphakathi kwe-STEM yathuthukiswa ngokusekelwe ekuhlaziyweni kwezibalo ngezethulo ezilula zezinhlelo eziyinkimbinkimbi, izinqubo noma ukuziphatha ukuze kuqondwe indlela yokudala indawo yokuvumela abesifazane ku-STEM ukuba bahlanganyele, bagqugquzelwe futhi baqine ukuze baphumelele phakathi kwezinselele.&#13;
Ngokusekelwe emiphumeleni yocwaningo, izincomo zenzelwe ochwepheshe bezengqondo yezezimboni ukuqhubekisela phambili ukuzibandakanya kwabasebenzi, ugqozi kanye nokuqina kwezinqubo zokugcinwa ku-STEM.
Abstract in English with translations in Setswana and Zulu
</summary>
<dc:date>2026-01-01T00:00:00Z</dc:date>
</entry>
<entry>
<title>Relationship between employee engagement and employee performance at a NorthWest based manufacturing company</title>
<link href="https://ir.unisa.ac.za/handle/10500/32380" rel="alternate"/>
<author>
<name>Mecuur, Christelean Theolean</name>
</author>
<id>https://ir.unisa.ac.za/handle/10500/32380</id>
<updated>2026-05-05T08:39:46Z</updated>
<published>2025-11-01T00:00:00Z</published>
<summary type="text">Relationship between employee engagement and employee performance at a NorthWest based manufacturing company
Mecuur, Christelean Theolean
This study examines the intricate relationship between employee engagement and performance within a manufacturing company in the Northwest region. In recent years, employee engagement has emerged as a crucial determinant of organisational success, significantly impacting job satisfaction, commitment to the company, and overall performance. To investigate this dynamic, a quantitative research methodology was employed, utilising validated survey instruments such as the Gallup Q12® Workplace Audit to measure employee engagement and the Individual Work Performance Questionnaire (IWPQ) to evaluate performance levels.&#13;
The research findings reveal a notable positive correlation between employee engagement and overall work performance. Employees who are actively engaged in their work exhibited enhanced task performance, completing their specific duties with greater efficiency and effectiveness, and improved contextual performance, encompassing their contributions to workplace culture and collaborative efforts. These results align with existing literature, which suggests that engaged employees tend to display higher levels of enthusiasm and commitment to their roles.&#13;
Conversely, the study found no significant connection between employee engagement and counterproductive work behaviour, indicating that the factors influencing negative workplace behaviours may differ and require further exploration. The insights from this study highlight the critical need for organizations to foster employee engagement to enhance productivity and achieve favourable organizational outcomes. To this end, the research advocates implementing targeted engagement strategies, such as recognition and reward programs, leadership development opportunities, and supportive workplace initiatives, to drive performance improvements. Overall, these findings contribute valuable knowledge to the field of Industrial and Organizational Psychology (IOP) and offer practical recommendations to enhance employee engagement, particularly in the manufacturing sector.
</summary>
<dc:date>2025-11-01T00:00:00Z</dc:date>
</entry>
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